Our Product Builders: building the only true SaaS platform for local marketing automation – we practice Agile Development to give developers the best environment to iterate, implement and innovate.
Our Listeners: making sure every customer’s unique needs are satisfied – from business plans to technical questions.
A determined problem-solver who is passionate about excellent customer relationship management and customer experience. Each Customer Success Manager will manage the post-sale relationship and success of many accounts across different contact levels and industries. The CSM will provide technical assistance, training and guidance for each account and promote value realization with CampaignDrive. 3+ years exp.
A passionate customer relationship expert with immersive experience in the business model and methodologies of customer relations. The Enterprise Customer Success Manager will be responsible for the long term success of one of the largest enterprise accounts post-sale. Responsibilities include encouraging successful implementation, promoting feature adoption, addressing technical questions, and solving complex marketing technology issues. 5+ years exp.
A detail-oriented customer service professional who has laser-like focus on delivering accurate information and promoting an excellent customer experience. The Customer Support Representative assists end-users with technical questions and provides how-to guidance for end-users within the application. 1-3 years exp.
A detail-oriented graphic designer. Template Assistant will assist with production of branded advertising templates. 1-3 years exp.
Our Up-and-Comers: learning the business of marketing software with hands-on experience in the heart of Midtown Manhattan.
See what customer service and support are all about. Get the real world experience of the challenges our customers face and learn how to solve them with CampaignDrive.